Delete your account

1. In the TryBest app: open Settings, then Delete account, and confirm.
2. If you do not use the app or cannot log in, write to [email protected] from the email address of your account, and we will delete it for you.

• your sign-in (email and password, or your Google sign-in) and your profile;
• every chat and message, including the AI answers and the pictures you attached;
• documents, pictures and other results the tools made for you;
• your course progress, answers and certificate;
• reports you sent about AI answers, and the emails we still had queued for you.

• records of payments and subscriptions, which the law requires us to keep for accounting and tax;
• usage records without any content (which model answered, how many tokens, what it cost), which our accounts are made of;
• a pseudonymous record of the browser an account was created from, which stops repeated free sign-ups;
• if the account was created in the iPhone app without allowing tracking, a record that it must never be shared with advertising platforms;
• analytics events, session recordings and error reports, which expire as the privacy policy describes.

None of these contains your messages, documents or pictures. After deletion you can sign up again with the same email address; it will be a new, empty account.

A subscription bought on this website is cancelled when the account is deleted: you will not be charged again. The current period is not refunded. A subscription bought in the TryBest app through the App Store or Google Play is billed by Apple or Google, and only you can cancel it there: on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Payments & subscriptions → Subscriptions. Deleting the account does not cancel it. See also the subscription policy and the privacy policy.